At M&A Exterior Cleaning, we treat your personal information with the utmost respect and confidentiality, in strict accordance with UK GDPR regulations.
To provide you with our premium service, we collect strictly necessary information: your name, service address, email address, and contact telephone number. We also maintain a history of your requested services, quotes, and invoices within your Client Portal.
Your data is used exclusively to:
We prioritize your financial security. All online payments are processed through our secure, industry-leading third-party payment gateways. M&A Exterior Cleaning does not capture, store, or have access to your credit/debit card details at any time.
Our Client Portal uses strictly necessary cookies and secure tokens (Magic Links) solely to authenticate your identity and keep your session secure while you navigate your account. We do not use tracking or advertising cookies.
You have the right to request a copy of the personal data we hold about you, and to request its correction or deletion. To exercise these rights, please contact us directly.
We may take before and after photographs of the specific work area on your property strictly for quality assurance, proof of service, and internal record-keeping. These images focus on the service area (for example windows, gutters, and related cleaned surfaces), and we endeavor to avoid capturing identifiable individuals. Images are stored securely and are not used for public marketing (including social media) without your explicit separate consent. Where relevant, you can view these photos in your Client Portal.